This privacy notice for Pinpoint Educators ("we", "us", or "our") outlines how we collect,  store, use, and share your personal information when you engage with us, including: 

• Visiting our website at https://www.pinpointeducators.com 

• Participating in our tutoring services (virtual or in-person) 

• Contacting us via email, phone, or social media 

If you have any questions or concerns about this policy, please contact us at  pinpointeducators@gmail.com. 

Summary of Key Points 

• What personal information do we collect? 

We collect information like names, contact details, school year, school name,  academic performance, and preferences when you engage with our services.

• Do we process sensitive personal information? 

Yes — for example, information about academic performance or student data — but  only with consent or where legally required. 

• Do we share data with third parties? 

We share data only with trusted service providers (e.g. for analytics, marketing, or  payment processing), and only as necessary. 

• How do we protect your data? 

We use appropriate technical and organisational security measures to protect your  information. 

• Your rights: 

You can request to access, correct, or delete your data at any time by contacting us.

1. What Information Do We Collect?

Personal Information You Provide: 

• Name 

• Email 

• Phone number 

• School name 

• Year group 

• Academic goals and performance 

• Payment information (if applicable) 

Automatically Collected Information: 

We use tools like cookies and Google Analytics to collect: 

• IP address 

• Device/browser information 

• Location (approximate) 

• Site usage behaviour 

2. How Do We Use Your Information? 

We process your information to: 

• Deliver tutoring services 

• Respond to enquiries 

• Process enrolments and payments 

• Send course updates or promotional material (if opted-in) 

• Improve our services and marketing strategies 

3. When and With Whom Do We Share Your  Information? 

We only share your information: 

• With tutors and staff for educational purposes 

• With third-party platforms for marketing, analytics, and payment processing • When required by law (e.g. tax compliance)

All staff and tutors are bound by strict confidentiality obligations.

4. How Long Do We Keep Your Information?

We retain personal data only for as long as necessary to: 

• Provide services 

• Comply with legal requirements 

• Manage internal records (up to 12 months after course completion)

5. How Do We Protect Your Data? 

We use industry-standard safeguards including: 

• SSL encryption 

• Access controls and user authentication 

• Regular security reviews 

6. What Are Your Privacy Rights? 

Under the Australian Privacy Act 1988, you have rights to: 

• Access your personal data 

• Request corrections 

• Request deletion of your data (subject to legal and business obligations)

To exercise these rights, please email pinpointeducators@gmail.com. 

7. Personal Information of Minors 

If a student is under 15 years of age, a parent or guardian must: 

• Register on their behalf 

• Handle communication and consents 

We do not knowingly collect personal information from students under 15 without parental  consent.

8. Do We Use Cookies and Tracking? 

Yes — for analytics and user experience improvements. 

You can disable cookies in your browser settings, though some functionality may be affected. 

9. Do We Update This Policy? 

Yes. We may update this notice periodically. 

Updates will be posted to our website with a revised date. 

10. Contact Us 

Email: pinpointeducators@gmail.com 

Phone: Provided upon request 

Website: https://www.pinpointeducators.com 

By using our services, you confirm you have read and agree to this Privacy Policy.